Position Detail

IT Engineer
Advertised on : 29 Jun 2022 | Closing Date :30 Sep 2022


Responsibilities:

  • Provide Service Desk support for Office and act as back-up for CIM Helpdesk during day shift
  • Provide 2nd level support (request, queries and troubleshoot) for supported applications/services
  • Gather all necessary information from user for escalation and crisis communication, and follow up to ensure timely issue closure
  • Provide crisis communication to engineer and manager
  • Assist with the IT Project
  • IT Software & Asset Management

Requirements: 

  • Degree in Information Technology or equivalent studies
  • 2 or more years of experience in Service Desk system
  • Good knowledge in Windows, Exchange Email, Lotus applications, Internet applications a must
  • Good working knowledge with Service Desk ticketing system
  • Basic computer knowledge – hardware setup, O.S. and application installation
  • Basic knowledge in programming languages such as Java, VB, Visual C++
  • Basic network knowledge
  • Good communication skill
 
Categories : IT - Infrastructure
Type of Employment : Permanent
Minimum Experience : Fresher
Work Location : Singapore
  

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